Title: WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
Author: Octrace
Published: <strong>October 30, 2020</strong>
Last modified: February 1, 2024

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![](https://s.w.org/plugins/geopattern-icon/octrace-support_e0efff.svg)

# octrace-support

 By [Octrace](https://profiles.wordpress.org/octrace/)

 * [Details](https://en-au.wordpress.org/plugins/octrace-support/#description)
 * [Reviews](https://en-au.wordpress.org/plugins/octrace-support/#reviews)
 * [Development](https://en-au.wordpress.org/plugins/octrace-support/#developers)

 [Support](https://wordpress.org/support/plugin/octrace-support/)

## Description

This plugin has been closed as of September 16, 2025 and is not available for download.
Reason: Licensing/Trademark Violation.

## Blocks

This plugin provides 2 blocks.

 *   Support Request Form
 *   Support Ticket List

## Reviews

![](https://secure.gravatar.com/avatar/20543bff261c8905834e28fbcc03cba4b820ddced7b6d1028f31946d37881140?
s=60&d=retro&r=g)

### 󠀁[This is awesome!](https://wordpress.org/support/topic/this-is-awesome-102/)󠁿

 [WPDOZ.COM](https://profiles.wordpress.org/wpdoz/) March 2, 2021

This plugin is awesome! I can easily get support requests. Its interface is very
useful. It also fits every theme. They don't have their own style. It takes directly
from the theme. That's why it's not clear that it's an add-on This is very good.

![](https://secure.gravatar.com/avatar/3aedb6328466dcbf87d8480aedd180abdf1edc63606b1e70e41781b37641bd90?
s=60&d=retro&r=g)

### 󠀁[Great plugin](https://wordpress.org/support/topic/great-plugin-28562/)󠁿

 [matthewwallace](https://profiles.wordpress.org/matthewwallace/) November 12, 2020

Good & easy to use plugin for customer support.

 [ Read all 2 reviews ](https://wordpress.org/support/plugin/octrace-support/reviews/)

## Contributors & Developers

“WordPress HelpDesk & Support Ticket System Plugin – Octrace Support” is open source
software. The following people have contributed to this plugin.

Contributors

 *   [ Octrace ](https://profiles.wordpress.org/octrace/)
 *   [ Freemius ](https://profiles.wordpress.org/freemius/)

“WordPress HelpDesk & Support Ticket System Plugin – Octrace Support” has been translated
into 1 locale. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/octrace-support/contributors)
for their contributions.

[Translate “WordPress HelpDesk & Support Ticket System Plugin – Octrace Support” into your language.](https://translate.wordpress.org/projects/wp-plugins/octrace-support)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/octrace-support/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/octrace-support/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/octrace-support/)
by [RSS](https://plugins.trac.wordpress.org/log/octrace-support/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Version **1.2.7**
 *  Last updated **3 years ago**
 *  Active installations **N/A**
 *  WordPress Version ** 5.0 or higher **
 *  Tested up to **6.4.13**
 *  PHP Version ** 7.2 or higher **
 *  Languages
 * [English (US)](https://wordpress.org/plugins/octrace-support/) and [Russian](https://ru.wordpress.org/plugins/octrace-support/).
 *  [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/octrace-support)
 *  [Advanced View](https://en-au.wordpress.org/plugins/octrace-support/advanced/)