Title: HoverBot Author: hoverbot Published: October 5, 2026 Last modified: October 29, 2026 --- Search plugins ![](https://ps.w.org/hoverbot/assets/banner-772x250.png?rev=3729261) ![](https://ps.w.org/hoverbot/assets/icon-256x256.png?rev=3728330) # HoverBot By [hoverbot](https://profiles.wordpress.org/hoverbot/) [Download](https://downloads.wordpress.org/plugin/hoverbot.2.4.0.zip) * [Details](https://en-au.wordpress.org/plugins/hoverbot/#description) * [Reviews](https://en-au.wordpress.org/plugins/hoverbot/#reviews) * [Installation](https://en-au.wordpress.org/plugins/hoverbot/#installation) * [Development](https://en-au.wordpress.org/plugins/hoverbot/#developers) [Support](https://wordpress.org/support/plugin/hoverbot/) ## Description HoverBot is an AI assistant that answers shoppers’ questions about your products, shipping and returns from your own store content. * Connect in one step: create a HoverBot account from inside WordPress and the chat goes live. The store domain is registered with HoverBot automatically. * Your products become the assistant’s knowledge: name, categories, price, stock status, link and description of every published product. Saved products and stock changes are sent as they happen; drafts, private and trashed products are removed. Switch it off or run a full sync from the settings page. * Already a HoverBot customer? Paste your Chatbot ID and Widget Key instead. * Hide the chat on the cart or checkout page if you prefer. * Order status in the chat: a shopper gives the order number and the email on the order and sees the status and tracking. The order is shown only when both match. * Disconnect removes the chat and revokes the plugin’s access in one click. The plugin adds one script to your storefront footer. It does not change theme files. Product sync sends product data only. Order status answers one order at a time, only when HoverBot asks with the order number and email a shopper typed, and sends back the order number, status, order date and tracking details, nothing else. ### External services This plugin connects to HoverBot (https://www.hoverbot.ai), operated by HoverBot. * When you click “Create account and connect”, the email, name, password, assistant name, chosen template and brand color you enter, plus your store’s domain, are sent to app.hoverbot.ai to create your account and chatbot. The password is not stored in WordPress. * When connected, your store’s domain is sent to app.hoverbot.ai so the chat is allowed on it. * When “Keep products in HoverBot knowledge” is on (the default for a store connected by this plugin), the name, categories, tags, SKU, price, stock status, permalink and description of each published WooCommerce product are sent to app.hoverbot. ai, at connect time, on a full sync, and whenever a product or its stock status changes. No order, customer or inventory quantity data is sent. * When the store is connected by “Create account and connect” and served over https, the plugin gives app.hoverbot.ai the address of its order status route and a secret to sign requests with. When a shopper asks about an order in the chat, app.hoverbot.ai sends the order number and email they typed to that route. If an order with that number has that billing email, the route answers with the order number, its status, the date it was placed and, when WooCommerce Shipment Tracking stored them, the carrier, tracking number and tracking link. Otherwise it answers that nothing was found. No order is sent at any other time, and the shopper’s name, address, items and totals are never sent. To turn it off, add` add_filter( 'hoverbot_chat_order_lookup_enabled', '__return_false' );`. * On every storefront page, visitors’ browsers load the widget from app.hoverbot. ai and send their chat messages to app.hoverbot.ai. Terms of service: https://www.hoverbot.ai/terms-of-service Privacy policy: https:// www.hoverbot.ai/privacy-policy ## Screenshots [⌊The chat widget your visitors see, on a store's product page, answering from the synced product.⌉⌊The chat widget your visitors see, on a store's product page, answering from the synced product.⌉[ The chat widget your visitors see, on a store’s product page, answering from the synced product. [⌊Connect in one step from WooCommerce -> HoverBot, or paste the Chatbot ID and Widget Key of an existing chatbot.⌉⌊Connect in one step from WooCommerce -> HoverBot, or paste the Chatbot ID and Widget Key of an existing chatbot.⌉[ Connect in one step from WooCommerce -> HoverBot, or paste the Chatbot ID and Widget Key of an existing chatbot. [⌊Once connected: page and product sync status, open the HoverBot dashboard, choose where the chat shows, or disconnect.⌉⌊Once connected: page and product sync status, open the HoverBot dashboard, choose where the chat shows, or disconnect.⌉[ Once connected: page and product sync status, open the HoverBot dashboard, choose where the chat shows, or disconnect. ## Installation 1. In Plugins -> Add New, search for HoverBot, then install and activate it. 2. Open WooCommerce -> HoverBot (or Settings -> HoverBot without WooCommerce). 3. Create your account and connect, or connect an existing chatbot. 4. Your published pages and posts, and with WooCommerce your published products, are added to the assistant’s knowledge in the background. ## FAQ ### The chat does not appear Check that the store domain shown on the settings page is in the chatbot’s Allowed Domains in HoverBot. If you connected with “Create account and connect”, press “ Register domain again”. Caching plugins may need their cache cleared once. ### Which product data is sent to HoverBot? Name, categories, tags, SKU, price, stock status (in stock or sold out), permalink and description of published products, and for variable products the same for each variation. Not sent: inventory quantities, cost, orders, customers (order status answers one order on request, see below). A product set to draft, private or trash is removed from HoverBot. Switch sync off under WooCommerce -> HoverBot -> Settings, or filter the payload with `hoverbot_chat_product_payload`. ### Can shoppers check their order in the chat? Yes, from 2.4.0, on a store connected by “Create account and connect” and served over https. In the HoverBot dashboard, switch on the Lookups skill and add “Order status” with the endpoint address left empty. The shopper gives the order number and the email on the order; the chat shows the status only when both match. ### My store was connected by Chatbot ID and Widget Key. Can it sync products? No. Product sync uses the plugin’s own access, which only “Create account and connect” sets up. Add products as knowledge in the HoverBot dashboard, or disconnect and connect again from the plugin. ### Can I test against a non-production HoverBot environment? Add `define( 'HOVERBOT_CHAT_ENV', 'sandbox' );` to wp-config.php. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “HoverBot” is open source software. The following people have contributed to this plugin. Contributors * [ hoverbot ](https://profiles.wordpress.org/hoverbot/) [Translate “HoverBot” into your language.](https://translate.wordpress.org/projects/wp-plugins/hoverbot) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/hoverbot/), check out the [SVN repository](https://plugins.svn.wordpress.org/hoverbot/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/hoverbot/) by [RSS](https://plugins.trac.wordpress.org/log/hoverbot/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 2.4.0 * Order status in the chat: HoverBot can ask the store for one order when a shopper gives its order number and email, and shows it only when both match. Returns the order number, status, order date and tracking details, nothing else. Requests are signed with a secret only the site and HoverBot hold. Stores connected by an earlier version set it up on update; turn it off with the `hoverbot_chat_order_lookup_enabled` filter. #### 2.3.0 * Pages and posts are kept in HoverBot knowledge on every site, with or without WooCommerce: a full sync after connecting, then updates when you publish, edit, trash or delete. Password-protected items are left out. Settings page shows the sync status, a “Sync pages now” button and a switch to turn it off. * A site without WooCommerce connects as a WordPress site rather than a store. * Sites already connected by an earlier version start their first page sync on update, nothing to press. #### 2.2.0 * Products are kept in HoverBot knowledge: a full sync after connecting, then updates when a product is saved or its stock status changes. Drafts, private and trashed products are removed. Settings page shows the sync status, a “Sync products now” button and a switch to turn it off. * Stores connected by Chatbot ID and Widget Key are told that sync needs a plugin connection. * The settings page is called HoverBot (WooCommerce -> HoverBot), matching the plugin name. * The chat now loads from app.hoverbot.ai, which always serves the current HoverBot release. Earlier versions loaded an older copy of the widget from cdn.hoverbot. ai. #### 2.1.0 * Plugin renamed to HoverBot; the plugin folder and text domain are now `hoverbot`. If you installed HoverBot Chat 2.0.0 from a zip, deactivate it before activating this plugin. Settings carry over. Deleting the old plugin from WordPress also clears those shared settings, so remove it before connecting, or connect again afterwards. #### 2.0.0 * One-step connect: create the HoverBot account from WordPress, with automatic domain registration. * Disconnect revokes the plugin’s access. * Hide on cart or checkout. * Settings page moved under WooCommerce when WooCommerce is active. #### 1.0.0 * Manual Chatbot ID and Widget Key, footer embed. ## Meta * Version **2.4.0** * Last updated **16 hours ago** * Active installations **Fewer than 10** * WordPress Version ** 6.3 or higher ** * Tested up to **7.1.4** * PHP Version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/hoverbot/) * Tags * [AI Chatbot](https://en-au.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://en-au.wordpress.org/plugins/tags/chatbot/) [customer support](https://en-au.wordpress.org/plugins/tags/customer-support/) [live chat](https://en-au.wordpress.org/plugins/tags/live-chat/)[woocommerce](https://en-au.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://en-au.wordpress.org/plugins/hoverbot/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/hoverbot/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/hoverbot/reviews/) ## Contributors * [ hoverbot ](https://profiles.wordpress.org/hoverbot/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/hoverbot/)