Helpie FAQ – WordPress FAQ Plugin

Description

Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing and embedding FAQs on your WordPress website.

You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion style and display FAQs anywhere on the website.

FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder or as a widget in the theme.

There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor.

You can use it as a general purpose WordPress Accordion Plugin too.

Display all FAQs in simple accordion style using the shortcode given below:

[helpie_faq]

See Demo

Read Documentation

Features

  • Fully responsive Accordion/Toggle
  • Gutenberg Block
  • Basic Shortcode builder for all pages and posts
  • FAQ-WooCommerce Integration
  • FAQ tab on WooCommerce product page
  • Inline FAQ search-bar
  • Enable/Disable FAQ search-bar
  • FAQ theme widget
  • Display Popular and Recently Added/Updated FAQs
  • Sorting and Filtering of FAQs
  • Limit number of FAQs displayed
  • Light and Dark theme styling options
  • Elementor page builder integration
  • Helpie Knowledge base integration
  • Use Helpie KB categories for FAQs
  • Display FAQs based on categories

See the video to Get Started: Installation, Activation, Adding FAQs and Using Shortcodes

FAQ for WooCommerce ( Woocommerce FAQs / Product FAQs )

An FAQ tab can be created on WooCommerce product pages and FAQs can be added and edited for individual WooCommerce products. It makes it easy to answer your customers common questions on the product pages itself.

For more information on WooCommerce integration see the video below:

FAQ for Elementor ( Elementor FAQ element / widget )

Helpie FAQ plugin can be integrated with the Elementor page builder and and you can use Helpie FAQ widget as an element of Elementor. FAQs can be embedded anywhere on the Elementor canvas.

For more information on Elementor integration see the video below:

FAQ block for Gutenberg ( Gutenberg FAQ Block )

Helpie FAQ provides an FAQ block for the new Gutenberg WordPress Editor, which allows you to add FAQs with all the settings and customizations in the editor itself.

FAQ for Helpie Knowledge Base ( WordPress Knowledge Base + FAQs )

Helpie FAQ plugin can be integrated with Helpie Knowledge base plugin and the knowledge base categories can be used for FAQs. This can help add FAQ section to your knowledge base based on categories.

Helpie FAQs need not be used to display only frequently asked questions content. You can use it for any content which needs to be hidden until clicked

Helpie FAQ Pro Plugin

Helpie FAQ Pro Plugin has features such as User FAQ submission by which any users can submit their Questions and Answers which can be added to the FAQs on that page with or without the approval of the admin.

Pro Features

  • User FAQ submission
  • Direct publishing or Approval pending options
  • Email Notification (Admin and User)
  • Auto-ordering of FAQs based on User Engagement

Screenshots

  • FAQ demo - Display FAQ at any of your page
  • Woocommerce Integration - Woocommerce product page with FAQ
  • Elementor Integration - Edit your page using Elementor page builder
  • General FAQ settings page
  • Knowledge Base Integration - Helpie KB plugin integration with FAQ
  • FAQ Shortcode button - Can be found on all pages & posts
  • FAQ Shortcode builder - Sort the FAQs to be displayed on the page
  • User Submission Settings(Pro)- Allow users to Submit their Questions
  • User Submission(Pro) - Click "Add FAQ" button and submit FAQs readme.txt Displaying readme.txt.

Installation

Minimum Requirements

  • WordPress 4.8 or greater
  • PHP version 5.4 or greater
  • MySQL version 5.0 or greater

We recommend your host supports:

  • PHP version 7.0 or greater
  • MySQL version 5.6 or greater
  • WordPress Memory limit of 64 MB or greater (128 MB or higher is preferred)

Installation

  1. Install using the WordPress built-in Plugin installer, or Extract the zip file and drop the contents in the wp-content/plugins/ directory of your WordPress installation.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Go to Pages > Add New
  4. Press the ‘Edit with Elementor’ button.
  5. Now you can drag and drop widgets from the left panel onto the content area, as well as add new sections and columns that make up the page structure.

FAQ

Installation Instruction:
  • Download the “Helpie FAQ” plugin.
  • Unzip the downloaded package.
  • Upload the Helpie FAQ folder to the /wp-content/plugins/ directory of your WordPress setup.
  • Activate the plugin from the “Plugins” menu in the WordPress Admin

(OR)

  • Download ‘Helpie FAQ’ plugin.
  • Click on ‘Plugins’ menu option in WordPress admin.
  • Click on ‘Add New’ option in plugins.
  • Upload the ‘Helpie FAQ’ plugin and ‘Activate’ it.
Adding New FAQ:
  • Once you the activated the plugin, you will see an option Helpie Faqs in the the WordPress admin sidebar menu.
  • Under that, click on “Add New”.
  • Enter the FAQ question in the Title box and the answer in the main content box.
  • You can select or add FAQ categories or tags in the right side menu and assign it to a particular question.
  • Click the publish button to create the FAQ.
Display FAQ on my site:

Using Helpie FAQ, you can display Faq on any of your page/ posts using three different ways:

  • Using the Shortcode.
  • Using the Elementor page builder.
  • Using Widgets.
Using the Shortcode:

You can place the shortcode [helpie_faq] in the content area of any page you want to display the FAQ.

Using the Elementor page builder:
  • You can also display the Faq on any page using the Elementor page builder.
  • First, download and Install the Elementor page builder from WordPress.org.
  • Go to any pages and you will see an option “Edit with Elementor”. Just select it and it will open the elementor builder in your page.
  • Type “Helpie FAQ” in the builder section in the left and drag it to the content area in the right.
  • Once placed, you can see the FAQ arranged which you created.
  • You can choose the title for Faq, choose which categories should be displayed, choose the theme either light or dark, toggle on/off, open/close the first item, and much more.
  • You can also sort the faq by alphabetical or their publish date and even the updated date. You can either arrange it in Ascending or descending order and set the limit of faq’s to be displayed.
  • You can also show/hide the Live search using the elementor page builder.
Using the Widgets:

You can also place the faq’s using the widgets option in the dashboard -> Appearance -> Widgets. You will see an option “Helpie FAQ”. You can place it anywhere in the sidebar, footer or any area which your theme allows.

Using the shortcode builder:
  • Create any new page or post and you will see an option “Add Helpie shortcode”.
  • Click that and select the “Helpie FAQ” option in that.
  • Using our Helpie FAQ builder, you can modify the title, filter the categories to be displayed, set the toggle option and everything else whichever could be done via settings.
Can users submit their questions?
  • Yes, Sure. User FAQ submission is a premium feature of Helpie FAQ by which any user can submit their questions and answers which can be added to the FAQ.
  • You can also set the option to directly publish the FAQ or to publish after approval.
  • Email notifications can also be sent to both the Admin and User.

Reviews

Best WooCommerce FAQ plugin

Helpie FAQ worked seamlessly with my WooCommerce site - out of the box. The plugin has easy customisation options and an intuitive shortcode builder. I just had to choose the options from a dropdown.

Best FAQ Plugin

I created an account just to review your plugin. Pretty awesome that you give so much for free. I use it for Woocommerce Products, FAQ pages and also integrated with your Knowledge Base. Looking forward to your drag and drop reordering and other features. Might upgrade to pro late

Easy to use, works well with all my themes

I am a WordPress novice and I found this plugin really easy to use. It supports all my themes and works excellent with Elementor page builder. It is totally functional in free mode, I think the $29.99 upgrade fee is worth it.
Read all 3 reviews

Contributors & Developers

“Helpie FAQ – WordPress FAQ Plugin” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

0.6

  • Auto-ordering based on user engagement [PRO]
  • Display Categories / Accordion for FAQ Categories

0.5

  • Compatible with WordPress 5.0
  • Fix: Gutenberg Block issue in WordPress 5.0
  • Other fixes

0.4

  • Joyride Tutorial to help new users get started with Helpie FAQ
  • New Admin notice
  • Faq Page
  • Demo Getting Started Content

0.3

  • New Feature: Gutenberg Block
  • Minor Fixes

0.2

  • New Premium Feature: User Submission with Notification
  • New Feature : FAQ ShortCode Builder
  • Fix: Category, Products and KB-Category Filtering
  • General Bug Fixes

0.1

  • Basic WooCommerce Integration
  • Basic Helpie KB Integration
  • Elementor Page builder Support
  • FAQ Shortcode and Widget
  • Sorting, filtering, limit, order and options
  • Inline FAQ search
  • Light and Dark Themes
  • Accordion UI
  • German, French translation ready