Happilee Abandoned Cart and Order notification for WooCommerce

Description

Happilee Abandoned Cart and Order notification for WooCommerce seamlessly integrates your WooCommerce store with the Happilee WhatsApp chatbot platform. As a Meta Business Partner, Happilee provides powerful WhatsApp business solutions, and this plugin bridges your WooCommerce abandoned carts directly to the Happilee API to automate recovery.

Supported Ecommerce Plugins:

• WooCommerce

Key Features:

• Automated abandoned cart tracking for WooCommerce
• Clean, detailed dashboard for abandonment statistics
• Easy API connection setup with Happilee platform
• Automatic trigger of recovery messages via WhatsApp
• Secure API authentication with encrypted storage
• Real-time cart data transmission
• WhatsApp template message support with dynamic parameter mapping (e.g. {{customer_name}}, {{cart_url}})
• Order status notifications for shop owner and customer via WhatsApp, triggered by a configurable WooCommerce order hook (Order Received, Payment Completed, Order Completed, or Order Processing), with a separate opt-in and WhatsApp template for each recipient

About Happilee:

Happilee is a Meta Business Partner providing WhatsApp chatbot services that help businesses automate customer communication, lead generation, and support through WhatsApp Business API.

How It Works:

1. Install and activate the plugin
2. Configure your Happilee API credentials in configuration tab
3. Choose a WhatsApp message template from your Happilee account for cart recovery
4. Map the template’s dynamic parameters to your WooCommerce cart data (like customer name, cart total, etc.)
5. When a cart is abandoned, the plugin automatically syncs the data to Happilee and triggers the selected WhatsApp template message to recover the sale.

Important Note on Cart Tracking:

Currently, this plugin tracks abandoned carts for logged-in customers only (guest cart tracking via checkout forms will be added in a future update).

To ensure the plugin captures as many abandoned carts as possible, we strongly recommend allowing customers to create accounts easily.

Please navigate to WooCommerce > Settings > Accounts & Privacy and enable the following options:
* Allow customers to create an account on the “My account” page
* Allow customers to create an account during checkout

External Services

This plugin connects to the following external services:

1. Happilee API (happilee.io)

This plugin communicates with the Happilee WhatsApp chatbot platform API to:

• Validate your API key and retrieve your project details — sent once when you save your API credentials.
• Fetch available WhatsApp templates — sent once when you configure your cart recovery settings.
• Send WhatsApp template messages — sent automatically when a cart is flagged as abandoned according to your settings, and only after the opt-in described below has been enabled.

Data sent to Happilee includes: your API key (for authentication), abandoned cart customer details (e.g., First Name, Last Name, Phone Number, Cart URL), and — when order status notifications are enabled — order details (e.g., Order ID, Order Status, Order Total, Payment Method, Product Name, and the customer’s or shop owner’s phone number) mapped to your selected message template.

Data is transmitted to the following Happilee API endpoints:
* https://api.happilee.io/api/v1/getProjectDetails — API key validation
* https://api.happilee.io/api/v1/getTemplateMessages — fetching available WhatsApp templates
* https://api.happilee.io/api/v1/sendMessage — sending WhatsApp template messages for abandoned carts and order status notifications

This service is provided by Happilee (a Meta Business Partner):
* Website: https://happilee.io
* Terms of Service: https://happilee.io/terms-of-use/
* Privacy Policy: https://happilee.io/privacy-policy/

Explicit opt-in required: the API Configuration screen includes a “data sharing consent” checkbox, unchecked by default. No customer data is ever sent to sendMessage/createContact unless the store admin has explicitly checked this box (in addition to configuring a valid API key and a template for the feature being used). Fetching your own project details/templates during setup (the first two endpoints above) is a direct result of an admin action (entering/validating an API key) and only involves your own API key, not customer data.

Country code detection (no external service)

When a cart is abandoned and the customer has no billing country saved, the plugin determines the dialling prefix locally using WooCommerce’s built-in geolocation (CDN/server country headers such as Cloudflare’s CF-IPCountry, or the MaxMind GeoLite2 database if configured under WooCommerce > Settings > Integration), falling back to the store’s base country. The visitor’s IP address is not sent to any third-party service.

Additional Information

Support:
For plugin support, visit https://happilee.io/contact-us/

For Happilee platform support and API documentation, visit your Happilee dashboard.

Privacy:
This plugin transmits abandoned cart and customer data to the Happilee API to send recovery messages. Please review Happilee’s privacy policy and ensure compliance with your local data protection regulations (GDPR, CCPA, etc.).