Description
Atiendia Assistant for WooCommerce adds an intelligent AI chat to your store so customers get instant, accurate answers without leaving the page.
Powered by Retrieval-Augmented Generation (RAG), the assistant uses your own WooCommerce products and attributes to reply to questions like: “Which size fits me?”, “Is this compatible with X?”, or “Do you have it in blue?”—reducing repetitive support and lifting conversion.
Key benefits
- Faster purchases: Guides shoppers to matching products in seconds.
- Fewer tickets: Deflects common “availability/compatibility/variant” questions.
- On-brand experience: Lightweight widget that matches your colors and tone.
- Works at scale: Built for large catalogs and busy stores.
- Future-ready: HPOS-compatible for high-performance order storage.
Features
- Conversational AI chat widget on product and catalog pages
- Display links to products pages and images (with a gallery) inside the widget.
- RAG over your WooCommerce products, attributes, and metadata
- Lightweight, brand-color customization (no theme lock-in)
- Simple admin settings for setup and tuning
- HPOS-compatible (High-Performance Order Storage)
Ideal for
Stores with medium–large catalogs that want to improve product discovery, reduce pre-sale questions, and offer instant answers 24/7.
Screenshots
Chat widget on a WooCommerce product page
Installation
- Install and activate WooCommerce.
- Upload the plugin via Plugins Add New Upload Plugin, or search for “WooCommerce Atiendia Assistant” in the directory.
- Activate the plugin.
- Go to WooCommerce Settings Atiendia Assistant to configure the API base URL and appearance.
- You will need to provide WooCommerce “read-only” access keys for the Sync Now to work.
- If you run into issues contact hola@atiendia.com
FAQ
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Does this require an external service?
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Yes. The assistant communicates with the Atiendia backend for inference. You can configure the base URL in settings.
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Is it compatible with HPOS?
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Yes. The plugin declares compatibility with WooCommerce High-Performance Order Storage.
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Does it slow down my site?
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The widget is lightweight and loads asynchronously. Server work happens off-site.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Atiendia Assistant for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.1
Metadata update: tested up to WordPress 6.9, WooCommerce 10.3.6, requires PHP 7.4.
1.0.0
Initial public release.